Ordering and Shipping Information
For phone orders, call 520-625-6847
To order by mail, print and mail order form with check, money order, or credit card information. Visa, MasterCard, Discover and American Express accepted.
All TTA Prices Include Shipping & Handling Via First Class or Priority Mail To Locations Within The United States. Customers Living Outside the United States please send us an email.
All Audio Programs Are Digital Quality.
Technical Training Associates Warranty Policy: All of our DVD's and CD's are guaranteed in regard to viewing and audio quality. We offer a no-charge replacement warranty on any DVD that does not play properly, or a CD in which there is a technical problem with the audio or self-print file.
Product Purchasing Information
Our site contains forms you can download and print for mail or fax orders, or you can reach us by phone at 520-625-6847, 8AM to 5PM Pacific Time, Monday through Friday for phone purchases, or if you need more information. If you are directed to our voicemail system when calling outside of our office hours or if all of our lines are busy when you call, we check our messages regularly, and will return your call as soon as possible.
International Shipping Information
International Customers, Please Note....
When purchasing DVD's and other training materials, shipping within the United States is included in the price. There are additional charges for shipping to other countries. When purchasing via our PayPal system that allows you to buy on-line, the charges to your credit card will be for the DVD only. When we receive notification of your order from PayPal, we will contact you via e-mail through PayPal to arrange additional payment to cover additional shipping fees to your location.
Shipping fees vary depending on your location. For example, shipping an "Uncomplicating The Heat Pump: Electrical Systems Troubleshooting" DVD to Japan costs $37.00 USD.
You may also elect to arrange for additional shipping payments, by providing Visa or MasterCard information to our office via mail to: Technical Training Associates, PO box 2259, Green Valley, AZ 85622, or via phone at (520) 625-6847.